IS THE PRODUCT OF GOOD QUALITY?

Yes, our products are original and authentic. They are manufactured in Brazilian factories and comply with international standards recognized by local and international organizations.

IS YOUR PRODUCT VEGAN?

Yes, it is a vegan product certified by the Brazilian Vegetarian Society.

IS THE PRODUCT SAFE TO USE DURING PREGNANCY?

Yes, as it contains natural components, but it is preferable to use it starting from the second trimester of pregnancy after consultation with your protein application specialist.

IS YOUR PRODUCT SAFE TO USE FOR CHILDREN?

Yes, starting from the age of 6, and please make sure to consult with your protein application specialist before applying the product.

DOES YOUR PRODUCT CAUSE BAD ODORS?

Our product doesn’t cause unpleasant odors as it contains the Coumarin extracted from vanilla plant`s spirit giving it a sweet smell, in addition to the fact that the developed formula guarantees the effectiveness of the product without causing an unpleasant smell.

DOES YOUR PRODUCT PRODUCE SMOKE?

No, as the new formula used for the product does not contain formaldehyde, the main cause of smoke production.

ARE ALL THE USED INGREDIENTS NATURAL?

Yes, all the ingredients in our products are natural, including: sweet almond, jojoba, macadamia, cupua, apricot, grape seed oil, bamboo, green coffee beans, avocado, aloe vera, passion fruit, murumuru etc…

IS THE COLLAGEN USED IN YOUR PRODUCT VEGAN?

Yes, plant based collagen is called Plantcol, and it can be produced by using genetically modified microorganisms, such as yeast to make a “vegan collagen”. The extraction of collagen from plant tissues may vary depending on the method used.

WHAT IS THE DURATION OF THE PRODUCT`S EFFECTIVELY ON THE HAIR?

Active collagen guarantees you a full six months period of effectively, along with use homecare hair products after treating hair

DOES YOUR PRODUCT CAUSE HAIR LOSS AFTER A PERIOD OF USING THE TREATMENT?

No, because our products contain plant based collagen, as it is considered one of the newest methods in hair treatment as it contains proteins that help nourish the hair and replace the lost natural collagen. In addition, collagen is effective in treating dry and damaged hair.

HOW SOON AFTER CONTACTING YOU CAN I GET A RESPONSE WITH THE PRICE?

You will receive a reply within hours from contacting us. To speed up the response time, please contact us via the contact numbers of the sales team members.

CAN I GET A SAMPLE TO CHECK THE QUALITY?

Yes, we would be pleased to offer you a free sample.

WHAT ABOUT THE LEAD TIME FOR MASS PRODUCTION?

For Collagen Active customers, products will be shipped within 3 business days, depending on the availability of the product. As for private brands customers, the products are usually ready to be shipped within 6 to 8 weeks after the customers` approval of the new designs.

CAN I HAVE MY OWN PRIVATE TRADEMARK?

Surely, you can have your own product brand. We also have professional designers at your service in case you are looking for an appealing brand design.

 I WANT TO CREATE MY OWN BRAND, WHAT SERVICES CAN YOU PROVIDE IN THIS REGARD?

We can help you with: logo design, product packaging design, the developing of new formulas and the research involved in the process. We can also arrange shipment and prepare the necessary documents for the importation of the products.

WHAT ABOUT QUALITY CONTROL?

Quality is our first priority. We make all necessary measures to ensure that our products are of the highest quality. We have our own authorized factories and certified products.